Haoyuan Equipment FAQs
These Haoyuan equipment FAQs cover selection, quotations, delivery and support for screening and conveying equipment. Browse the questions below or contact Xinxiang Haoyuan Trading Co., Ltd. to discuss your application
Explore our equipment range or contact our team for application-specific advice.
Equipment Selection
1.What equipment does Haoyuan supply?
We supply equipment for fine screening, mineral screening, feeding, conveying and elevating. Options include rotary vibrating screens, centrifugal sifters, linear screens, gyratory screens, dewatering screens, screw conveyors and bucket elevators. Individual machines and coordinated equipment packages can be discussed for your application
2.What information is needed to select equipment?
Please provide the material name, required capacity and target particle size or screen opening. Moisture content, bulk density and flow characteristics are also useful. For conveying equipment, include the transfer distance or lifting height, available space and power supply
3.Can you help configure a complete screening and conveying system?
We can discuss equipment combinations for feeding, screening, conveying and collection. Share your process flow and layout so we can review equipment interfaces and clarify the proposed supply scope. Controls, installation work and other services should be specifically agreed in the quotation
4.Can material testing be arranged?
Send us your material details and the result you want to achieve. We will check whether a suitable test can be arranged and confirm sample requirements, timing and any related costs. Test results apply to the material and conditions used and may differ from production conditions
Quotations and Orders
1.How can I request a quotation?
Use our contact form or email info@globalvibratingscreens.com with your equipment requirements. Include material details, capacity, quantity and destination country. Photos, drawings or a reference model can help us prepare a more relevant proposal
2.Can equipment dimensions and configurations be customized?
Tell us your requirements for screen openings, contact materials, inlet and outlet positions, dimensions and power supply. Available changes depend on the selected model and application. The agreed configuration should be confirmed in the quotation and order documents
3.What is the minimum order quantity?
The minimum order quantity depends on the equipment or spare part requested. Let us know the model and quantity you need. We will confirm availability and any minimum quantity requirements in the quotation
4.Which payment terms and documents apply to an order?
Payment terms, quotation validity and required documents are confirmed for each order. Please review the equipment specification, supply scope, payment schedule and delivery terms before confirmation. Let us know early if your purchasing process requires particular documents
Inspection and Delivery
1.How is the delivery time determined?
Lead time depends on the model, quantity, configuration and production schedule. We will provide an estimated lead time with the quotation and confirm the delivery arrangement before ordering. Shipping time is separate unless explicitly included
2.What can be checked before shipment?
Inspection requirements should be agreed before delivery. Depending on the order, these may include dimensions, configuration, accessories and available operating checks. Please specify whether you need photos, videos or inspection records so we can confirm what can be provided
3.How are packing and transport arranged?
Packing and transport arrangements depend on the equipment dimensions, destination and agreed delivery terms. Tell us any packing or handling requirements before ordering. The quotation should clarify which party arranges transport and which costs are included
4.Are certificates or compliance documents available?
Document availability depends on the selected equipment and destination requirements. Tell us which standards or documents you need before ordering. We will check the available records and confirm their issuer, scope and applicable models rather than assuming every machine has the same certification
Installation and Spare Parts
1.What installation information can be provided?
Let us know which drawings, instructions or utility requirements your team needs. We will confirm the available documents for the selected equipment. On-site installation, commissioning and travel costs are not automatically included and must be separately agreed if required
2.How can I request replacement parts?
Send the equipment model, order reference and clear photos of the part or nameplate. Dimensions and quantities are helpful. We will coordinate identification of suitable parts and confirm availability, pricing and lead time before an order is placed
3.What should I do if equipment is not operating as expected?
Stop using equipment if there is an immediate safety concern and follow its operating instructions. Contact us with the model, operating conditions and a description of the issue. Photos or videos taken safely can help us coordinate the appropriate technical review
4.What warranty and after-sales terms apply?
Warranty coverage, duration, exclusions and the support process are specified in the quotation or order agreement. Please confirm these terms before purchasing. When reporting an issue, include your order details so the applicable support arrangement can be checked
Still Have Questions?
These Haoyuan equipment FAQs provide general guidance. Share your material, capacity and project requirements for advice on your specific application